Terms of service

📜 Terms of Service

Welcome to our little llama-loving corner of the internet! By shopping with us, you're agreeing to the following terms:

---

🛍 Orders & Payments

All orders must be paid in full at checkout. We accept major credit/debit cards and other secure payment options provided at checkout.

Once your order is placed, we are unable to make changes or cancellations, so please double-check your items and shipping info before submitting.

---

📦 Shipping

Please see our Shipping Policy for full details. We do our best to ship orders within 2–4 business days. Once shipped, we are not responsible for delays caused by carriers, weather, or incorrect shipping addresses.

---

🔄 Returns & Refunds

All sales are final. Due to the nature of our self-care and hygiene-based products, we do not accept returns or exchanges.

If your order arrives damaged or something is missing, please contact us within 5 days of delivery so we can help make it right.

---

💎 Product Use & Safety

Use all products as directed. We are not responsible for any allergic reactions, skin sensitivities, or improper use. Always patch-test skincare items before full use.

---

📧 Contact

Need help? Reach out at thelushyllama@gmail.com — we’re always happy to help!

---

🔐 Privacy

We respect your privacy. Your personal information is only used to process your order and will never be shared or sold.

---

💕 By shopping with us, you agree to these terms.

Thanks for supporting our small business — and for keeping things Llamazing! 🦙✨